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APPLIES TO:Oracle Database - Enterprise Edition - Version 10.2.0.1 to 10.2.0.5 [Release 10.2]Oracle Universal Installer - Version 10.2.0.1 to 10.2.0.5 [Release 10.2] z*OBSOLETE: Microsoft Windows Server 2008 x64 (AMD64/EM64T) Checked for relevance on 02-AUG-2012 SYMPTOMSWhile installing 10.2.0.1 64 Bit software for Windows 2008 64 Bit server you may receive the following error amd OUI crashes : "Abnormal program termination. An internal error has occurred. Pls provide the following files to
Oracle Support : "Unknown" , "Unknown" , "Unknown".
CAUSEYou may receive this error while installing native 10.2.0.1 on Windows 2008 64 Bit server using the default 10.2.0.1 installer. It is also recommended in the My Oracle Support certify section as a special instruction to SOLUTION-- To implement the solution, please execute the following steps : Download the 10.2.0.4 version that is specific for MS Windows 2008 (x64) : REFERENCESNOTE:819254.1 - Cannot Find 10.2.0.4 Patch For Windows 2008 Server 32-bitNOTE:1173433.1 - How to Install Oracle 10gR2 on MS Windows 7/Windows 2008R2 NOTE:1071023.1 - How to Request Software Media when it is Unavailable on the Oracle Software Delivery Cloud Site |